Cape Town (Head Office)
Branch and Marketing Manager
I have always had a passion for tourism and I believe a person is at work 90% of your life so you need to enjoy what you do or you are wasting your time. My Career in tourism started with me travelling abroad for 2 years doing GATE projects. I was then a river guide for Felix Unite where I gained experience in the field and had the pleasure of combining my outdoor passion with working. I was then involved in operations for Flexi Wheels and have since then never left the “wheels” side of tourism. I have grown at Hylton Ross from Consultant to Marketing to operations Manager and now 14 years later Branch Manager. I like to think I have had experience in all the various divisions of our coaching company.
I joined the Tourism Industry entirely by chance in 2007 as Office Manager for a busy Adventure Tourism Company… I discovered that I truly loved this diverse & challenging industry and decided to move on to mainstream Tourism in 2009. My journey continued with a local Tour Operator for 7 years, specialising in the Indian & Middle East Markets. Once again I hungered for more challenges and to explore yet another aspect of Tourism and was very fortunate to be able to join the dynamic team at Hylton Ross in September 2016, as a Senior Charter Consultant. I continue to learn every day, and take pride in the level of service I offer to my clients.
Operations and Scheduling Consultant
I started my career in the transport industry in 1994. My life has been punctuated into different phases in the transport industry which I have just absorbed as awesome life experiences. I love life and this industry just creates so much opportunity for growth you are never at a stage of stagnation. The love of people and the knowing that this greatness we call our world has been given to us is just more reason to excite you into a pursuit of joy: Thus love the journey as this industry has been created for us to grow in every area of our lives as we go about our daily duties which evolves into passion for our people and the network we find ourselves in. What a drive this has been and still is!!! I am always looking forward to meeting new people and embracing new opportunities within our industry.
Operations and Scheduling Consultant
Two years ago I started off as a porter at the Rockwell hotel and I assisted at the Concierge desk when needed. I slowly gained the knowledge and ability to operate at a Concierge desk and that allowed me the opportunity to liaise with clients at one of the biggest touring company’s travel desk, Hylton Ross Touring. Being in the right place at the right time, I turned out to be the right man! I was recruited by Hylton Ross Touring into their head office where I am currently an Operations Consultant.
Within the space of two years I could do all this! It proves that if you put your heart and mind into achieving your dreams, anything is possible!
Senior Operations Consultant
I studied International Travel & Tourism for 3 years which thereafter I got my first job at NAC helicopters in the waterfront where I learned a lot about the industry. After 2 ½ years of working in the waterfront I packed my bags and moved to NYC for 2 years. On my return to South Africa I landed a job at a local DMS and started working my way up from being a Personal Assistant to Junior Market Specialist and from there just kept climbing the ladder over the last 3 years. I quickly moved up from being a junior to an intermediate Market Specialist and have now moved over to Hylton Ross & Ikapa coaches where I’m a Senior Charter Consultant . There is nothing more exciting and unpredictable than the tourism and that is exactly what makes every day different and something to look forward to.
Arnaud de Grandpre
I started in travel over 20 years ago joining Thompsons on a voluntary work experience basis – 2 weeks later I was given a choice of 2 employment offers: accounts administration or Inbound Operations (of which I took the later – thankfully for all concerned!) I have worked in Inbound reservations, Inbound groups, Escorted Tours as well as National Touring Manager of the Thompsons Touring & Safaris wheels operations. It has been incredible to be part of the original team involved in starting out with a fleet of 2 vehicles to now being a proud member in the ever growing and professional Cullinan Transport Division – a merger of several passionate and successful brands taking Tourism transport to new levels.
I started at Thompsons as a Receptionist in 2004 and thereafter in 2006 moved to Thompsons Africa Escorted Touring as a Operations Co-Ordinator. In 2011 moved over to Hylton Ross as a Operations Co-Ordinator. I have learnt quiet a bit about the tourism industry. I love working with people of different backgrounds. I am passionate about what I do. I love to assist where I can. My personal life – I am a wife and a mum. I have three beautiful daughters aged 19 Years (Shanice); 15 Years (Shane`e and 5 years (Sad`e). Life is a challenge and everyday is great. My belief is trust in God.
My love with the Tourism industry started 15 years ago, and that’s also where I met my wife Kaori Mabaso, and have been blessed with two kid’s Ayanda (6years old) & Azania (3years old). I’m very passionate about working with people, and meeting people from all over the world. My strongest personality is customer service. I’m very happy to be part of the Cullinan family and working for Hylton Ross. Our aim is always giving the best service to our clients (guests) that they deserve. On my holiday I love touring our beautiful country as I can’t get enough of the attractions and hospitality that SA has to offer. Last but not least, I love life and appreciate the opportunity of everyone that I met.